How to Fix Epson WF-3620 Error 0X97?

2 mn read

One of the top selling printing machines, Epson WF-3620 is known for producing excellent and quality print-outs. You can set up the printer to fulfill your both wired and wireless printing requirements. However, instances might occur when you will encounter the Epson WF-3620 error 0x97 due to certain reasons, which if you can identify, can resolve in no time. Here, we will discuss those factors that trigger the error 0x97 in Epson WF-3620 Printers, and will guide you with various troubleshooting methods by which you can get rid of the same. Read on to explore them!

Epson WF-3620 Error 0X97

Why Does the Error 0x97 Occur?

Any internal hardware problem of your Epson WF-3620 Printer can lead to the error 0x97. Whenever you encounter this error, you will be able to see this error notification appearing on the printer’s screen. Due to this, you might also see that the Epson Printer in an error state and you are unable to print any documents. While the process of resolving the error is simple and straightforward, you must carefully follow the recommended guidelines to avoid any mistake.


How to Fix Epson WF-3620 Error 0X97?

Now that you are aware of the various factors that trigger the error 0x97, read on to explore the various ways by which you can get rid of the problem. Here’s what you need to do:


  • First, turn the printer off and disconnect the power adapter of the printer.

  • Wait for two minutes and connect the power adapter back to the electric socket.

  • Turn the printer on and check if the error persists. If yes, proceed to the next step.

  • Open the printer access door and check if there are any paper jams. If yes, grab the papers using both hands and remove them gently.

  • Now, remove the printhead from its slot and keep it aside.

  • Dip a clean cloth into a bowl of lukewarm water and remove the excess water from the cloth.

  • Use the wet cloth to clean the printhead.

  • Close the printer access door and connect the power adapter of the printer to the electric socket.

  • Turn on the printer and check if the issue is resolved.

These are some of the most effective ways by which you can get rid of the Epson WF-3620 Printer error 0x97. In case you’ve queries like how do I force my Epson Printer to print black and white, you need to first open the File menu and select the “Print” option. Next, in Printer Preferences, you need to click on the “Advanced” option and select “Black/Grayscale” under the “print” option. Lastly, click on “OK” to save the changes and give a print command to check if the printout is in black and white. In case you encounter any challenges while executing these steps, you can refer to the user manual that comes along with the printer. A proper walkthrough of the manual will also help you keep prepared for resolving any other issues of the printer that you might encounter in the future.

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